Privacy Policy

Showtime Theatre Company — Effective August 28, 2026

 

Showtime Theatre Company ("Showtime," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through https://www.showtimetheatrecompany.com (the "Site") and our related ticketing, training, and text messaging programs, how we use it, and the choices you have.

1. Information We Collect

  • Contact information you provide, such as name, mailing address, email address, and phone number (for example, when purchasing tickets, becoming a patron, enrolling in a class, or signing up for text or email updates)
  • Payment information, processed securely by our third-party ticketing and payment providers — we do not store full payment card numbers
  • Information about minors submitted by a parent or guardian in connection with youth training programs
  • Usage information such as pages visited and general browsing behavior, collected through cookies and similar technologies

2. SMS / Text Messaging Data

If you opt in to receive text messages from us, we collect your mobile phone number and the consent record associated with your opt-in.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide the SMS service itself (for example, our SMS/text messaging service platform), or as required by law.

You may opt out of text messages at any time by replying STOP, or by contacting us directly using the information in Section 7 below.

3. How We Use Your Information

  • To process ticket purchases, patron memberships, and class or camp registrations
  • To send show reminders, box office confirmations, class updates, and season announcements — including by text message, if you have opted in
  • To respond to inquiries and provide customer support
  • To improve the Site and our programs
  • To comply with legal obligations

4. How We Share Information

We do not sell your personal information. We may share information with:

  • Service providers who help us operate the Site, process payments, manage ticketing, or send SMS/email communications, bound by confidentiality obligations
  • Our affiliated academy, Showtime Academy Rock Hill, when you register for training programs through that partnership
  • Authorities, if required by law or to protect the safety of our patrons, students, or staff

As stated above, SMS opt-in consent and mobile phone numbers collected for our text messaging program are never shared with third parties for their own marketing purposes.

5. Cookies and Tracking Technologies

The Site may use cookies and similar technologies to remember preferences and understand how visitors use the Site. You can control cookies through your browser settings.

6. Data Retention and Security

We retain personal information for as long as needed to provide our Services and comply with legal obligations. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.

7. Your Choices

  • Text messages: Reply STOP to any message to opt out, or reply HELP for assistance
  • Email: Use the unsubscribe link in any marketing email

To exercise other choices about your information, contact Jennifer Read at jennifer@showtimetheatrecompany.com or (803) 203-0208.

8. Children's Privacy

Our youth training programs are designed for children, but information about a minor is submitted to us by a parent or guardian during registration. We do not knowingly collect personal information directly from children online without parental involvement.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted to this page, and the effective date above will be updated accordingly.

10. Contact Us

Questions about this Privacy Policy or your information? Contact Jennifer Read at jennifer@showtimetheatrecompany.com, call (803) 203-0208, or write to us at 2197 Dave Lyle Blvd, Suite 110, Rock Hill, SC 29730.

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Showtime Theatre Company
A not-for-profit theatre company dedicated to enriching lives and building community through the power of live performance and musical theatre training.
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